The shared MyAATKings portal enables you to register and personalise your upcoming Guided Holiday with us and see all of your trips in the one spot.

Personalisation

We will be able to personalise your Inspiring Journeys or AAT Kings Guided Holiday based on your interests, dietary and rooming preferences.

Ease of travel

• Your trip will be seamless, from hotel check-ins to passports and security checks.

• We will have your emergency contact details on file in the unlikely case we’ll ever need them

• You can view your itinerary and trip map day-by-day and check all the relevant travel and booking details

• You can unlock your e-documentation

Social Connection

• Connect with fellow guests and the Journey Director, prior to and during the trip

• Send updates to social networks

• Receive daily trip news and itinerary updates from your Travel Director

We require all our guests to register before they travel on an Inspiring Journeys or AAT Kings Guided Holiday Every travel moment counts so we do this to ensure that your trip runs seamlessly, and it also means we can contact you in the unlikely event of an emergency. Registration only takes a few minutes and you will be asked to enter your contact details such as an email address, a mobile phone number and the contact details of a nominated person we can call in the event of an emergency. We also invite you to share details of any specific dietary requirements and travel preferences, special celebrations etc.

There is no need to reconfirm your Inspiring Journeys tour. Please refer to your travel documentation for meeting instructions or pick-up information or give us a call.

Once registered on the MyAATKings registration portal, you’ll be able to unlock your travel documents approximately 3 weeks prior to departure. If you’ve booked through a travel agent, your documents will be emailed directly to your agent.

A limit of one small soft travel bag (approximately 30cm x 30cm x 70cm without wheels) and a small daypack (cabin baggage) is permitted per person. No hard bags or suitcases can be accommodated on the coach.

When planning how much money to bring, we suggest that you consider such things as spending money for meals that are not included e.g. lunches and beverages, alcoholic drinks etc, any Optional Experiences/sightseeing trips that you may wish to purchase, as well as shopping, gratuities and any incidentals such as laundry or dry cleaning and so on.

Electrical plugs and outlets differ throughout the world. We recommend bringing a universal travel adaptor that’s suitable for the countries you are travelling to.

Electrical plugs and outlets differ throughout the world. We recommend bringing a universal travel adaptor that’s suitable for the countries you are travelling to.

When you make a conscious choice to travel sustainably and choose travel experiences which make a positive contribution to the planet, you'll support local and remote communities, help fund environmental conservation, provide income for millions globally and safeguard travel for future generations to come.

Always use a refillable drinking bottle, bring your own shopping bags with you and be conscious of how you dispose of waste. You can also choose to spend your money with travel operators and establishments with good sustainability track records, or use more sustainable transport options like coach or train.

When planning a holiday always look for travel operators who are actively addressing sustainability i.e. with climate action plans and sustainability strategies, ensure investing in finding better, more sustainable solutions. You can also pack your own drink bottle, always dine locally and support small local businesses.

Climate Action refers to any steps taken to address climate change and its impacts, and is one of our focus UN SDGs: Goal 13.

Stopping global warming takes a global effort. That's why it's more important than ever to choose travel providers who put sustainable travel at the forefront. Read our climate action plan for more information on how we actively address our emissions.

Each guest must ensure that their passport is valid for at least six months beyond the conclusion of their trip and that they have acquired all necessary visas and permits. You are responsible for obtaining all necessary visas before the departure of your guided holiday. Depending on your nationality, you may need visas to enter certain countries included on your trip. Please note that obtaining visas can take up to six weeks before your departure. It is strongly advised that you consult your Travel Agent and the local Consulate or Embassy of the country you are visiting well in advance to determine which visas they require and how to obtain them.

You can add your dietary request by logging into your MyAATKings profile and selecting 'Personalise Your Trip' on the right-hand side. This will allow you to inform us of any dietary requirements or other vacation needs.

Guided Holidays visit multiple destinations and have the most amount of time on the coach. Australia is very big and some itineraries will have long drives to get to your next destination, however we ensure there are stops every couple of hours to take photos or have a rest.

To allow everyone the opportunity to enjoy seats at the front of the coach, Inspiring Journeys has a seat rotation policy. This means that everyone changes seats daily during the tour and means that you can meet new people throughout your journey.

We pride ourselves on having the finest fleet of fuel-efficient, fully air-conditioned coaches, all with reclining seats, seatbelts and restrooms.

We pride ourselves on having the finest fleet of fuel-efficient, fully air-conditioned coaches, with on board Wi-Fi for our guests’ convenience.

On travelling days, you will stop every 2 to 3 hours at a rest stop where you will have access to food and facilities or for sightseeing, activities or free time.

There is a no smoking or vaping policy when onboard the coach. We do, however, make plenty of comfort stops.

USB charging ports are provided for guests to charge their devices.

For security reasons the coach must be empty and locked at every stop. Please see your Journey Director or Driver Guide if any assistance is required to locate a rest spot.

Many hotels have laundries with washing machines and dryers. It is recommended you use these facilities at hotels where you have two-night stays.

Yes, hotels can change from those listed on the website or in your travel documents. This might be due to a variety of reasons and is often out of Inspiring Journeys' control. If this does happen, we will ensure the new hotel is in a similar location and meets our high standards and guests will be notified prior to their departure.

Porterage is included at hotels on all Inspiring Journeys Guided Holidays. One suitcase per person will be delivered to your room.

This information is included in the itinerary for your trip.

All the information you need to join your trip, such as your first hotel and what time to get there, will be provided in your trip documents. You can access this by logging into the MyAATKings portal. These will be available approximately 3 weeks prior to your departure.

We regret that no refunds can be made for absences from a trip, including experiences such as missed meals or sightseeing.

Our tours operate during public holidays and festivals around Australia and New Zealand, but occasionally minor changes to the standard itinerary may be required. Retail shops, banks, museums and other commercial businesses could be closed, but your Journey Director will ensure you are well advised in case of special holidays or public holiday trading.

All of our guests will have access to the personal service of a dedicated and knowledgeable Journey Director. They will be on hand to help guide & support you throughout your trip and are able to offer a true insider’s perspective of each destination.

Our Journey Directors come from a variety of backgrounds, but they all share a passion for travel and their country. These experienced professionals guiding you on our itineraries show you what the guidebooks can’t – a true insider’s perspective of each destination. Each Journey Director has been through a bespoke training program and many have at least five years’ experience under their belt.

If you have been pleased with the services of your Journey Director and Driver, you may wish to express your satisfaction with a gratuity. As this is a matter of private and individual nature your gratuity should be sealed in an envelope and given to your Journey Director and Driver at the end of your trip. An guideline of $6-$8 per person per day to your Journey Director and your Driver.

The beauty of taking a holiday with us is you’ll have the opportunity to meet and travel with people from all over the globe.

Inspiring Journeys coaches have Wi-Fi installed and it will be available whenever there is service. Some parts of the journey may not have service coverage to allow access to the internet.

Inspiring Journeys itineraries include plenty of free time for you to explore destinations in your own way. Optional Experiences are a great way to make the most of your time and tailor your trip to your interests.

Available Optional Experiences are listed on the trip itinerary. No need to book or prepay, you can do this with your Travel Director on trip and payment can be made by credit card or cash.

The majority of Optional Experiences will be offered to you by your Journey Director at the beginning of your trip. Our optional experiences cannot be pre-booked. Some may be subject to change, depending on the time you are travelling or local circumstances including weather and days of the week. Further information will be provided by your Journey Director.

Yes, the tap water in Australia and New Zealand in general is safe to drink and the water quality standards are high. If you are unsure, please check with your Journey Director.

Once you have returned home from your Inspiring Journeys trip, you will receive an email from Feefo, who are an independent reviews company that collect guest reviews on behalf of inspiring Journeys. If you follow the link in this email, you will be able to leave a review of your experience.

You don’t have to do a thing. You'll be automatically enrolled as soon as you get back from your first tour with AAT Kings, Inspiring Journeys or our other eligible sister brands.

During the booking process online you will be asked if you are a Past Guest. Complete all requested information to receive your discount. For more help, contact us or speak to your local Travel Advisor.

It doesn’t matter how long ago you toured with us, if you’ve taken any TTC tour in the past you’ll be enrolled as a member of the new program.

You can stay connected to the Inspiring Journeys community by following us on social media. Stay up to date and join the conversation on our Facebook or Instagram accounts.